The DISC Difference

We’re more than software — We’re a service

Why choose DISC?

DISC elevates patient care by equipping providers with the accurate information they need right when they need it.

Every patient deserves the best care, but that’s only possible when their health records are up to date and error-free.

Manual indexing is slow and prone to errors.

  • You don’t have to settle for inefficient filing.
  • It delays patient care, potentially leading to medical errors and patient harm.
  • It also frustrates your staff, who want to perform at their best.

SmartFiler from DISC changes all of that.

SmartFiler uses the best technology available, and we support it with experts who help you create customized, efficient workflows.

We’re not just a software company.

DISC is a technology-enabled service that stands beside you, making sure all documents are filed right away with an accuracy rate of up to 99.99%.

We help you create a BetterChart™

  • Providers have the information they need when they need it.
  • Patients receive faster care, driven by informed decisions.
  • Your team has more time to improve the patient experience.

Our people make the difference.

  • SmartFiler is more than just software—it’s a human-powered service.
  • Our experts are standing by 24/7, making sure every document is filed quickly and without mistakes.
  • Nothing slips through the cracks.

Discover what SmartFiler can do for your organization


Our commitment to building supportive, long-lasting relationships is visible in our leadership team.

Each member has a deep and personal connection both to our DISC solutions and to the impact we create for provider groups all over the country.

Patrick Karpen
Joined DISC in 2007

As our company leader, Patrick oversees all aspects of the business. Before joining our team, he worked in consumer goods, technology, and distribution businesses.

KC Frank
Exec. Vice President
Joined DISC in 2003

KC overseas client experience and business development. Originally an award-winning broadcaster, KC has developed key industry partnerships with DISC and was awarded the AIIM International Distinguished Service Award.

Natalie Gulotta
Director of Operations
Joined DISC in 2021

For almost 20 years, Natalie has held leadership roles in healthcare technology and operations. Her passion is leveraging technology to create excellent patient care. She is a Project Management Professional and uses those principles to drive success.

Kathy Simonis
Production Team Manager
Joined DISC in 2012

After helping DISC launch the SmartFiler solutions, Kathy now leads the SmartFiler team and makes sure all customers are satisfied and happy. Prior to DISC, Kathy managed a healthcare practice for nine years and worked as a legal secretary.

Scott Benson
Manager of Client Experience
Joined DISC in 2022

Scott brings positive energy and dedication to his clients, making him a great fit for his role at DISC. His over 20 years of healthcare experience in project management and adult education translates to an exceptional experience for DISC clients.

Reach out to us. We’re here to help