Your questions, answered
Our people, technology, and workflows make it easy
Having a BetterChart™ increases patient safety. And quality improvement in healthcare documentation starts by determining where your pain points are.
Learn the right questions to ask and the step-by-step instructions to uncover issues lurking in your Health Information Management (HIM).
You don't have to accept the delays and inaccuracies of patient record indexing.
Unlock your HIM optimization and learn what it means to have a BetterChart™.
Discover how SmartFiler can help.
Medical Record Indexing
Gain critical insights into the issues that can arise from inaccurate medical records filing. Learn how to audit your current indexing operations and discover the best practices for making improvements.
Don’t risk patient
safety with slow
medical records indexing
The timeliness of your medical records indexing has a direct link to patient safety. Here, we take a close look at this important issue.
How to audit your
Explore your record indexing processes to discover the issues that cause delays and inaccuracies.
Learn how 3 ambulatory
their medical records
DISC’s medical records indexing helped throughout three major IT transitions, including switching EHRs and moving from decentralized to centralized fax and document scanning.
How to Switch to Epic EHR with Minimal Disruption to Filing and Indexing Medical Records
Changing EHRs without understanding the way they approach indexing will drastically hamper your fax and scan workflow. Ignoring this workflow leads to a backlog of patient health records, which ultimately affects your providers’ ability to give quality patient care.
Epic in particular has some key differences in how it handles document filing and indexing that is often overlooked. Organizations who switch to Epic are the most prone to experiencing a backlog.
You can avoid this problem with strategic planning. That way, your go-live date can happen without slowing down your health information management team or affecting provider access to patient health information.
In this guide you will learn:
Learn from our experience to improve your electronic medical records. Read what interests you and reach out with any questions.
When it was time for one of the largest multi-specialty medical groups in Michigan to switch EHRs from NextGen to Epic, they wanted to be sure the inevitable disruption of ...
EHRs approach document indexing differently. Changing EHRs is a type of disruption that can lead to a backlog of patient health records that negatively affect your providers’ ability to give ...
When the largest health system in the western United States quadrupled the number of locations they supported, they centralized administrative operations, to improve efficiency in their newly acquired markets. During ...
“The 5+ year partnership between DISC and Keena makes automatic filing and indexing really easy, especially being able to task physicians within Allscripts TouchWorks. Our clients are seeing excellent results ...
Let’s face it—no software is perfect, especially when you’re auto-indexing medical records. Mistakes happen all the time. And the system you use to file your patient records is no exception. ...
If your provider group struggles to maintain a full staff, you’ve likely already felt the impact on electronic health records. The effects can have harmful consequences for patients and contribute ...
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Customer Use Cases
How SmartFiler helped three large health systems complete major IT transitions
DISC’s SmartFiler service supported two organizations in switching from NextGen EHR to Epic while maintaining speedy document indexing time and sharing best practices to limit potential errors.
We helped another organization reduce indexing times while accelerating the centralization of operations to handle 4x growth.
One organization reduced chart management staff by 40%, shifting those resources to other IT needs.
Large multi-specialty group scales without additional indexing staff
This organization experienced rapid growth by acquiring new practices. But their full-time indexing staff became overwhelmed as the network grew.
After a phased approach showcasing SmartFiler's speed and accuracy, the organization centralized the filing of all electronic fax documents, removing the burden from individual practices.
They now process 14,000 documents per day for 500 providers across 150 locations.
5.6 million document conversions in only 5 months
This organization needed to convert more than 55,000 active patient charts to digital images with limited operational interruption and affordable costs.
We converted 5.6 million documents in 5 months, reduced paper chart pulls to 15-20 per day, and provided an annual cost savings of over $400,000.
SmartFiler eliminates tens of millions of clicks for one healthcare system
A large-scale hospital system improved patient care by standardizing and automating the medical record filing process across more than 100 locations and 2,000 providers.
SmartFiler eliminated tens of millions of clicks while processing thousands of non-integrated medical record pages every day, freeing staff time to focus on patient care.
SmartFiler helps large health network bring clinics into a centralized workflow, faster
A large multi-state health network relieved their document backlog and saved thousands of hours in scanning and indexing.
This enabled a more aggressive strategy to bring their clinics into a centralized workflow.
SmartFiler quadrupled the number of clinics supported and increased document throughput from 450,000 pages/year to 4.5 million—over 4,100 documents per day.
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