Despite the dream of a truly paperless office post-EHR implementation, the reality is that’s just not possible. Most offices today are still receiving lots of medical documents via internal forms, mail, fax and patients.
These paper documents are often seen in outside referrals and diagnostic reports, full patient charts, patient registration, internal clinical workflows, HIPAA acknowledgments, and more.
Beyond that, paper faxes, mail and even full health records continue flowing in, causing tedious, manual processing into EHR and leading to downstream issues such as missing or misfiled patient records, open orders, and more.