BetterChart DEMANDS better medical records management. It starts and ends with having the right medical records available at the right time for the right people, namely providers and their patients.

So What’s The Problem?

BetterChart™ is our goal for all electronic patient charts to have the right data available at the right time for the right people, namely providers and their patients. A BetterChart means better care. Unfortunately, with non-integrated sources of your patients’ electronic medical records coming in from all angles (paper and fax documents, PDF’s, full medical charts, legacy EHRs/EMRs and more), it’s no surprise this goal is tough to reach. Why?

Each of these sources of clinical documentation has its own set of unique rules and policies around filing. Complicating the management of this medical records workflow even more is that dozens or maybe even hundreds of staff within your organization are required to know these complex rules and complete this tedious daily processing. All of this is required to keep your charts updated at all times to avoid patient safety issues and reporting problems.

Believe it or not, an average healthcare services provider generates 10,000 new patient medical record pages per year of these troublesome documents. Each page could require dozens of clicks in your electronic medical record to file and index accurately to your patient charts. That’s potentially hundreds of millions of clicks per year. With that type of volume, expect an enormous amount of room for error and tons of room for optimization. That means no BetterChart unless you take action.

Do I Have a Problem?

How do I know if this problem exists in my organization? Here’s a simple list of 7 medical records management questions to ask yourself. Be honest…

Do you receive complaints about documents being filed in the wrong patient chart or wrong document type in your EHR?​
Are providers receiving duplicate tasks or are they missing document-related tasks?​
Is it taking longer than 24 hours to get chart documents filed correctly into your EHR?​
Do you have clunky internal paper and fax-based workflows slowing your clinical staff down?​
Are you looking to improve outside orders and referral quality reporting tied to incoming fax or paper results?​
Do you have disparate systems of patient information such as paper charts and legacy EMR/EHR’s?​
Have you considered automatic data-collection solutions such as Robotics Process Automation (RPA), OCR, automatic document classification or machine learning and found it to be too complex and burdensome to implement?​

We all want a BetterChart for better care. A BetterChart means dramatically reducing risk associated with missing or incorrect patient chart information. It means a more accurate chart where critical data and documentation is where it needs to be, when it needs to be there. It means fast access to information so there are no delays in visiting with patients. It means less frustration for your physicians, executive leaders and HIM staff responsible for this information. Better on the front end means less medical record maintenance on the back end. 

This is where DISC comes in.

Our medical record solutions are focused on clinical workflows that ensure your patients and providers can trust their care is built on a strong foundation of accurate patient record information. We perfect these workflows utilizing the best technology and people in the world to get this information where it needs to be.

The Solution

What can you do about it?

You have four choices:


Do Nothing.

Yes. Maintain the status quo in your quest for workflow automation but keep an eye out for new opportunities.


Evaluate Workflow.

Put your medical records management shoes on and give it a whirl. Our patient chart audit guide is a simple start if you’re ready.


Internal Optimization.

 Lock down your DIY solutions to your issues.


Leverage Technology and Automation.

If you’re still reading, call or contact us and let’s talk.

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